How We Research

 

Start with the original source

For product changes, we start with official documentation, release notes or announcements. We check the date and look for differences by plan, country, device and account type. A feature announced today may reach different readers at different times.

 

Check what the evidence supports

When we report a statistic, we look for the sample, date and definition. We distinguish a provider’s claims from independently verified findings. We label illustrative examples and identify hands-on testing only when we have carried it out.

 

Make the result useful

A guide should help readers decide what to do next. That might mean checking a setting, comparing options or confirming whether a feature is available in the UK. Where the evidence leaves a question open, we explain what remains uncertain.

 

Suggest a source

If you have a more recent or direct source, share it through our contact page with the relevant article URL.